Returns & Exchanges
At Giant Hoodies, we want you to be 100% comfortable in your oversized gear, which is why we offer a hassle-free 30-day return and exchange policy for all unworn and unwashed items. If your hoodie isn't as cozy as you expected, we'll make it right with a simple refund or swap.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email.
- 3.Pack and Ship
Place your items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or ship out your new exchange item within 5-7 business days.